Key elements for successful retirement living includes a holistic approach, position, place, food, security, care and most importantly well-being. Palm Garden Retreat provides all these elements and prides itself on providing only the best service and care to our residents.
The operational costs of maintaining this level of service and staff is shared by all residents in Palm Garden Retreat and includes all aspects of maintaining a luxury hotel environment for PGR residents which includes a fully operational restaurant, full time security and the addition of having a highly trained and specialized team of managers and staff available 24/7.
The Nursing Manager will assess each resident on a monthly basis to ensure that the correct services are catered for. Any additional services will be quoted accordingly.
Supervision by a Nursing Manager
Regular monitoring by nursing staff
24-hour nurse on duty in case of an emergency
24-hour emergency call facility
Good morning call by nursing staff
Courtesy room visits
Monthly check ups
Health Care Clinic open Monday to Friday for blood pressure monitoring etc.
A daily 4 course lunch or dinner meal (including approved diabetic meals)
Twice weekly lunch buffets – Sundays and Wednesdays
The daily lunch or dinner meals include a variety of choices of cooked vegetables and meats
Lunch may be swopped for dinner (room service – delivered before 6pm)
Breakfast / dinner is excluded but can be included and costed per meal (if required)
Ala Carta Menu - Toasted sandwiches / wraps / omelettes etc.
Kosher meals can be ordered in and costed accordingly
Visitors to be pre-booked for meals (latest the day before)
Twice weekly cleaning of apartment (maximum of 2.5 hours per clean)
Linen and towels laundered once weekly
Chauffeur service costed at a competitive rate / km
Computer & smartphone assistance and lessons (free of charge if less than 30 min, booking essential)
24/7 security including intelligent cameras, electric fencing and electronic beams
24/7 receptionist on duty
Large swimming pool
Poolside braai's – invite your family and friends.
High tea or brunch on a Sunday – invite your family and friends
Monthly Bingo nights
Soup nights in winter (soup, bagels and spreads provided)
Weekly book readings / book club
Board games like Rummy Cup & Scrabble in our Games Room
Weekly knitting groups
Theatre evenings on Saturdays in the mini-movie theatre
Netflix / YouTube in Games Room and Movie Theatre (upon request – available July / August 2018)
Musical showcase on alternate months in our Dining Room
Themed Luncheons - invite your family and friends
Gym open to all residents for weekly sessions - Biokinetics @ additional charge / session
Hairdressing service (by arrangement)
Uncapped fibre internet access in games room and lounge (available July / August 2018)
Satellite TV in your unit: just bring your decoder and activated smartcard
Fibre internet connectivity points available in your own room - we can help you set it up at your own cost.
Special outings (shopping, theatre, Kirstenbosch, museums and so on)
Cape Winelands (by arrangement)
Flower viewing in Darling (by arrangement)
Where applicable certain activities will carry a charge to cover costs. When you choose to participate in these activities this charge, if any, will be added to your monthly account with the Palm Garden Retreat.
Daily visit by SANC Registered Nurse (day and night shift) when extra observation is needed
Daily assistance with meals, dressing, bathing and personal hygiene
Accompanying by a carer for shopping, appointments, etc.
Wound care and other procedures e.g. vitamin injections (no charge for procedure when done in Treatment room, only for medical stock used)
Medication management (incl organizing of prescriptions at the Doctor and from pharmacy) and administration of medication by the nursing staff (cost of medicines and supplies not included)
Waste management & disposal
Additional cleaning of apartment charged per day (max 1 hour per clean)
Additional laundry of linen & towels can be arranged and charged per load
Personal laundry and ironing service available